Frequently Asked Questions
Everything you need to know about your Milk & Blush hair extensions.
How do I choose the right shade for my hair?
We offer a free color matching service! Simply upload a photo of your hair in natural light to our website, and our experts will recommend the perfect Milk & Blush shade for a seamless blend.
Can I use heat styling tools on my extensions?
Yes, our extensions are made from 100% Remy human hair, meaning you can curl, wave, or straighten them. We recommend using a heat protectant spray and keeping the temperature below 180°C to maintain hair health.
How long does shipping take?
We offer worldwide shipping. Orders placed before 3 PM GMT are typically dispatched the same day. UK customers can expect delivery within 1-2 business days, while international shipping varies by location.
What is your return policy?
We accept returns within 30 days of purchase, provided the security seal is intact and the extensions have not been worn or removed from the main backing card for hygiene reasons.
How long will my Milk & Blush extensions last?
With proper care and maintenance, our extensions typically last between 6 to 12 months. This depends on how frequently they are worn and the products used to wash and style them.
Do you offer professional or hairstylist discounts?
Yes, we have a dedicated trade program for hair professionals. You can apply for a pro account through our website to access exclusive pricing and bulk order benefits.